June 13, 2024
Staysure Travel Insurance

Staysure Travel Insurance

 

Staysure travel insurance is a type insurance provider that offers flexible and affordable policies for your trip. Staysure can cover most pre-existing medical conditions from diabetes to heart conditions. Staysure has won several awards for its customer service and quality of cover.

Staysure travel insurance is a UK-based company that specializes in travel insurance for people over 50. It offers various types of policies, such as single trip, annual multi-trip, long stay, cruise, and golf cover. Staysure also provides medical travel insurance for people with pre-existing conditions.

Factors to Consider When Choosing Staysure Travel Insurance

Price

Staysure’s travel insurance prices vary depending on the destination, duration, age, and medical history of the traveler. You can get a quote online or by phone. According to Trustpilot, some customers find Staysure’s prices reasonable and competitive, while others complain that they are too expensive or increase significantly at renewal.

To compare Staysure’s prices with other providers, you can use comparison websites such as [MoneySuperMarket], or [Confused.com]. However, keep in mind that these websites may not include all the features and benefits of Staysure’s policies, so you should always read the policy documents carefully before buying.

Staysure Travel Insurance Coverage

Staysure’s travel insurance policies cover a range of risks, such as medical expenses, cancellation, baggage, personal liability, legal expenses, and more. The level of coverage depends on the type of policy and the optional extras you choose.

For example, the comprehensive policy offers unlimited medical expenses, up to £5,000 for cancellation, and up to £2,500 for baggage, while the basic policy offers up to £5 million for medical expenses, no cancellation cover, and up to £300 for baggage.

Staysure’s main selling point is its medical travel insurance, which covers over 220 pre-existing conditions at no extra cost. You can also declare more serious conditions for an additional premium. Staysure claims to be the first travel insurer to offer COVID-19 cover, which includes testing costs, medical expenses, repatriation, and cancellation due to positive test results.

Staysure Travel Insurance Customer Service

Staysure’s customer service team is available by phone, email, or live chat. You can also manage your policy online through the My Account portal. According to Trustpilot, Staysure’s customer service is rated as excellent, with 4.7 out of 5 stars based on over 338,000 reviews.

Many customers praise the friendly, helpful, and professional staff, while some report long waiting times, poor communication, or difficulty in making a claim.

Online Reputation

Staysure has won several awards and accolades for its travel insurance products and services. For example, it was named the Best Travel Insurance Provider at the British Travel Awards in 2019 and 2020. It also holds a Gold Trusted Service Award from Feefo, a Platinum Trusted Service Award from Trustpilot, and a 5-star rating from Defaqto.

However, Staysure also has some negative reviews and complaints online. Some customers claim that they were misled, overcharged, or denied a refund by Staysure. Others report that they had problems with the claims process, such as delays, rejections, or low payouts. In 2015, Staysure was fined £175,000 by the Information Commissioner’s Office for a data breach that affected over 100,000 customers.

What Does Staysure Travel Insurance Cover?

Staysure offers flexible and comprehensive travel insurance for single or multi-trip holidays, with unlimited medical cover and trip cancellation cover. Staysure can cover most pre-existing medical conditions from diabetes to heart conditions. Staysure also provides optional extras such as cruise cover, winter sports cover, gadget cover, and zero excess.

Who is Eligible for Staysure Travel Insurance?

Staysure has no upper age limit for single or multi-trip policies, so anyone can apply for Staysure travel insurance. However, some eligibility criteria apply, such as being a UK resident, having a valid passport or visa, and not travelling against medical advice or for the purpose of obtaining medical treatment.

Where is Staysure Travel Insurance based?

Staysure travel insurance is based in Northampton, UK. The address of Staysure is Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton NN4 7YB.

How Much is Travel Insurance?

The cost of travel insurance depends on various factors, such as the destination, duration, and type of trip, the number and age of travellers, the level and extent of cover, and the medical conditions of the travellers. Staysure offers competitive prices for travel insurance, and customers can save 20% until 31/01/24 with code NY24.

What is the Age Limit for Staysure Travel Insurance?

Staysure has no upper age limit for single or multi-trip policies, so anyone can apply for Staysure travel insurance. However, some age restrictions may apply for certain optional extras, such as winter sports cover (up to 70 years old) and gadget cover (up to 75 years old).

How Much is Staysure Travel Insurance excess?

The excess is the amount of money that the customer has to pay towards a claim. Staysure offers different excess levels for different policies, ranging from £0 to £250. Customers can choose to reduce or waive the excess by paying an additional premium. Staysure also offers zero excess as standard for its Signature policy.

How do I Claim With Staysure Travel Insurance?

To make a claim with Staysure, customers need to contact the relevant claims team within 31 days of the incident. The contact details and the required documents vary depending on the type of claim, such as medical, cancellation, baggage, or gadget. Customers can find more information about how to claim on the Staysure website or in their policy documents.

How Much is Travel Insurance UK?

The cost of travel insurance for UK trips depends on various factors, such as the duration and type of trip, the number and age of travellers, the level and extent of cover, and the medical conditions of the travellers. Staysure offers competitive prices for UK travel insurance, starting from £7.99 for a single trip policy and £39.99 for an annual policy.

Does Staysure Cover UK?

Yes, Staysure covers UK trips as long as they meet certain criteria, such as being at least two nights long, being more than 25 miles away from home, and involving pre-booked accommodation or transport. Staysure UK travel insurance provides cover for medical expenses, cancellation, curtailment, personal belongings, personal liability, and legal expenses.

Can we Travel to UK Without Travel Insurance?

It is not mandatory to have travel insurance for UK trips, but it is highly recommended. Travel insurance can provide financial protection and peace of mind in case of unforeseen events, such as illness, injury, cancellation, loss, theft, or damage. Travel insurance can also cover the cost of repatriation or emergency medical treatment if the NHS is not available or sufficient.

Which is the Best Company to Get Travel Insurance?

The best company to get travel insurance depends on the individual needs and preferences of the customer. However, some factors to consider when choosing a travel insurance provider are the reputation, reliability, customer service, price, cover, and exclusions of the company. Staysure is an award-winning travel insurance provider, with over 10 million customers since 2005, and over 250,000 reviews on Trustpilot?

Do I Need Insurance for a UK Trip?

It is not mandatory to have insurance for a UK trip, but it is highly recommended. Insurance for a UK trip can provide financial protection and peace of mind in case of unforeseen events, such as illness, injury, cancellation, loss, theft, or damage. Insurance for a UK trip can also cover the cost of repatriation or emergency medical treatment if the NHS is not available or sufficient.

How do I Get a Quote From Staysure?

You can get a quote from Staysure online, by phone, or by visiting one of their branches. To get a quote online, you need to fill in some details about your trip, such as your destination, travel dates, number of travellers, and any medical conditions. You can then choose the level of cover and optional extras that suit your needs.

What are the Levels of Cover Offered by Staysure?

Staysure offers three levels of cover: Basic, Comprehensive, and Signature. Basic cover provides up to £500 cancellation per person and up to £5 million medical expenses. Comprehensive cover provides up to £5,000 cancellation per person and unlimited medical expenses.

Signature cover provides up to £10,000 cancellation per person and unlimited medical expenses, as well as some helpful extras like gadget cover and a zero excess.

What are the Optional Extras Offered by Staysure?

Staysure offers a range of optional extras that you can add to your policy for an additional cost. Some of the optional extras are: cruise cover, winter sports cover, golf cover, wedding cover, business cover, and travel disruption cover. These extras provide additional benefits and protection for specific activities and situations that may occur during your trip.

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